Every lead in one place
Walk-ins, website forms, Instagram and Google become leads with the club, source and campaign on the record.
Read moreGym CRM
Gym CRM for trials, memberships and renewals
Gyms, studios and fitness chains. Walk-ins and ad leads become trials and members, with sessions booked in the portal and shop items in the product catalog.
Trials
Memberships
Appointments
Products
Memberships
Gym CRM from the trial to the renewal
Sales and booked sessions live in the portal. Door access and class timetables do not.
A gym CRM is for the trial, the membership and the renewal. Walk-ins, website forms and ads become leads with an owner at that club. Staff book the session in Appointments. A lead does not become an appointment by itself, and a visitor cannot pick a slot on the website.
Supplements, apparel and other shop items stay in Products, with a price and, if you track it, a quantity. An invoice does not reduce that quantity. Choosing Gym turns on Appointments. Products appear when What you sell includes products.
Calling and WhatsApp stay off until the club registers with the telecom provider through MSG91, and with Meta for WhatsApp. Personal training and memberships can sit on separate pipelines.
Trial
Sessions
Booked by staff
Goods
Products
Supplements and shop items
Week
Calendar
One trainer at a time
24h
Reminder
One email before the session
Why gyms lose members
The trial was booked. Nobody followed up.
Instagram leads, front-desk walk-ins and expiring memberships live in different notebooks. salesTantra keeps the sales trail, then the session, on one portal.
Trials that vanish
A free session is promised, the person does not arrive, and the lead is never followed up.
Renewals left late
Memberships end quietly because expiry sits somewhere the sales desk does not open.
Ads without joins
Spend on Instagram and Google is clear. Which campaign sold a membership is not.
Gym CRM
From first lead to the next renewal
salesTantra runs membership sales and booked sessions. It does not replace door access, class schedules or the payment machine on the floor.
Membership journey
1
Lead
Walk-in or ad
2
Owner
Floor or sales
3
Trial
Session booked
4
Joined
Membership sold
5
Visit
Checked in
6
Renew
Before it ends
1
Lead
Walk-in or ad
2
Owner
Floor or sales
3
Trial
Session booked
4
Joined
Membership sold
5
Visit
Checked in
6
Renew
Before it ends
In the portal
Book the session. Keep shop items separate.
Choosing Gym turns on Appointments and Calendar. Products stay in the catalog when What you sell includes products. A lead does not become an appointment, and a website visitor cannot pick a slot.
Sessions
AppointmentsBook the session in the portal
Staff open the contact and book a trial or training session. The end time follows that service length.
- ✓ No double booking: that trainer cannot have two sessions at once
- ✓ Week calendar by staff. An empty hour opens the form
- ✓ Scheduled, confirmed, checked in, completed, cancelled, no show
- ✓ A completed session uses one visit from a pack
- ✓ Create invoice drafts this contact and service
Shop
ProductsGym products stay in the catalog
A trial is a service. A supplement, a T-shirt, or any other item you sell is a product, with its own category, price and quantity.
- ✓ Name, category, SKU, unit, sale price, cost and MRP
- ✓ Track inventory keeps a quantity on that item
- ✓ Filter the list by in stock or out of stock
- ✓ An invoice does not reduce the quantity
- ✓ Quote these products copies the catalog price onto a quote
Calling and WhatsApp
Ready in the CRM. Connected after you register.
Both stay off until your gym finishes registration. Until then, the team logs the lead and the next follow-up in the CRM.
Calling through MSG91
Register with the telecom provider using MSG91. After approval, calls can be placed from the lead.
WhatsApp through Meta
Register the business number with Meta. After approval, WhatsApp can be sent from the lead.
Go live
Set the membership pipeline, then turn capture on
01
Name your stages
Lead, trial booked, trial attended, membership, renewal. Match how the floor already sells.
02
Assign by club
Front desk, sales and trainers get the leads for their location.
03
Follow the trial
Missed trials and upcoming renewals show up before the member goes quiet.
FAQ
Common questions
No. salesTantra tracks leads, trials, membership sales, appointments and shop items. Door access, class timetables and payment machines stay on the tools you already use for the floor.
In Products, not on the appointment. A trial or personal training session is a service you book. A supplement or a T-shirt is a product with its own price and, if you track it, a quantity on hand.
Staff open Appointments and book it on the contact: service, trainer, and start time. The lead stays a lead. A form on your website does not create the booking.
Yes. Use a separate pipeline or stage path so personal training enquiries are not mixed with floor memberships, while both stay on the same CRM.
Yes. Each location has its own team and queue. Owners see trials, joins and renewals across clubs.
The CRM is wired for both, and neither is connected until you register. Calling needs a telecom registration through MSG91. WhatsApp needs a Meta registration for your business number. Follow-ups are tracked on the lead either way.
Member fees stay on your own billing. Subscription fees for salesTantra itself are billed in the client portal.
Get started
Turn trials into memberships you can see
Book a demo and we will map your trial, join, appointment and product catalog on salesTantra.